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BOPCRIS issue - ABBYY "Unknown error"

Added by Matt Phillips · last edited by Matt Phillips · on Jun 15, 2011 (view change)

One line summary	ABBYY recognition Server 3 inconsistently gives an "Unknown error" error message when processing collection files.
Detailed description	Images are batch processed by ABBYY Recognition Server 3 using an XML ticketing API ABBYY inconsistently returns an "Unknown error" error message and the recognition (the creation of OCR output, searchable PDFs) fails to complete
Issue champion	Matt Phillips
Possible approaches	The error could be caused by ABBYY Recognition Server 3 trying to copy collection files from its hotfolder before the copy to the hotfolder is complete. It may be possible to prevent this using rsync ABBYY SDK could be used to gain more verbose error reporting
Context	University of Southampton Library Digitisation Unit Context
AQuA Solutions	Finding solution to this issue is beyond the scope of AQuA
Collections	BOPCRIS